The Honeycomb Collective Services

Operational Excellence for Healthcare Practices
Because You Can't Provide Compassionate Care Without Compassionate Systems

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    Free Alignment Call

    A no-obligation 60-minute consultation to talk about your practice's operational challenges and find out if The Honeycomb Collective is the right fit to help you.

    What We'll Discuss:

    Your biggest operational pain points right now

    Whether you need more staff or better systems (or both)

    What's working and what's broken in your current operations

    How The Honeycomb Collective can support your specific needs

    Clear next steps (no pressure, just honest guidance)

    FREE

  • Operational Assessment

    A comprehensive 7-day diagnostic of your practice operations - from front desk to billing to clinical workflows. You'll receive a detailed report that identifies exactly what's broken, why it's broken, and a prioritized roadmap to fix it.

    What's Included:

    Review of current workflows (front desk, billing, clinical, documentation)

    Staff interviews to identify operational bottlenecks

    Analysis of denial patterns and revenue cycle issues

    Documentation gap assessment (SOPs, training materials, compliance readiness)

    Detailed written report with findings and prioritized recommendations

    90-minute results presentation and Q&A session

    30-day email support for clarification questions

    $750

  • Insurance policy document with a magnifying glass, a toy car, and U.S. dollar bills.

    Medicaid/Medicare Credentialing & Compliance Readiness

    Prepare your practice for successful Medicaid/Medicare credentialing with operational systems that ensure compliance from day one. We help you build the infrastructure required for government payers - without the overwhelm.

    What's Included:

    Compliance readiness assessment (documentation, billing, policies)

    Required operational policies and procedures development

    Chart documentation templates and standards

    Billing and coding workflow setup for government payers

    Staff training on Medicaid/Medicare requirements

    Credentialing checklist and application support coordination

    60 days of implementation support

    $3,500

  • A woman with curly hair wearing a maroon sweater and gold watch, talking on a phone in an office with large windows, a laptop covered in stickers, and a tablet on the table.

    Insurance Denial Reduction Program

    Reduce insurance denials by 40-60% in 90 days through front desk verification systems, denial pattern analysis, and staff training. We fix the root cause of denials - not just the symptoms.

    What's Included:

    90-day denial pattern analysis (why are claims getting rejected?)

    Front desk insurance verification protocol and checklist

    Pre-visit eligibility verification system implementation

    Phone scripts for calling insurance companies

    Staff training on verification procedures (2-hour session + materials)

    Common red flags guide for your front desk team

    Three 60-minute check-in sessions (30, 60, 90 days)

    Measurement dashboard to track denial reduction

    $4,500

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    Complete Systems & Process Transformation

    A comprehensive operational overhaul for practices ready to build scalable, sustainable systems. We document your processes, train your team, and create the infrastructure you need to grow without chaos.

    What's Included:

    Complete operational assessment across all areas (front desk, billing, clinical, admin)

    Standard Operating Procedures (SOPs) for all critical workflows

    Staff role definitions and responsibility matrices

    New hire onboarding program and training materials

    Workflow optimization recommendations and implementation

    Front desk, billing, and clinical systems documentation

    Team training sessions (customized to your needs)

    Practice management system optimization

    90 days of implementation support with weekly check-ins

    30-day post-implementation follow-up

    $7,500

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    Compliance Review

    Delivered in partnership with compliance experts

    What's Included:

    Compliance Review ensures that your practice's operations, billing, and documentation align with state, federal, and payer requirements. Through a focused assessment of policies, procedures, clinical records, and internal controls, we identify potential risks and provide clear recommendations to improve compliance, accuracy, and efficiency.

    This Service Protects Against:

    Audit findings and recoupments

    Regulatory compliance issues

    Documentation gaps that delay credentialing

    Billing accuracy problems

    Payer disputes and denials

    Long-term program integrity risks

    Perfect For Practices:

    ✓ Preparing for Medicaid/Medicare credentialing
    ✓ Facing potential audits or regulatory review
    ✓ Experiencing high denial rates due to documentation issues
    ✓ Needing operational systems that support compliance requirements
    ✓ Wanting peace of mind that policies meet current regulations

    How It Works:

    1. Consultation (30 minutes)
    We discuss your practice size, compliance concerns, and review goals

    2. Documentation Gathering (3-5 days)
    You provide policies, procedures, sample clinical records, and billing documentation

    3. Comprehensive Review (7-10 days)
    Our compliance partner assesses your materials against state, federal, and payer requirements

    4. Findings & Recommendations (60-90 minute call)
    We review findings together and provide clear, actionable recommendations

    5. Written Report
    Detailed report with risk areas identified and step-by-step remediation guidance

    $3,500

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    Payment Security & Data Compliance

    Protect your practice from DOJ fines while ensuring full compliance with federal payment security regulations.

    Most healthcare providers don't realize their payment processors aren't HIPAA-compliant for Electronic Payment Health Information (ePHI) leaving them vulnerable to enforcement actions and significant penalties.

    The 21st Century Cures Act and Executive Order 14117 have created stricter payment processing requirements for healthcare providers, and the Department of Justice is now actively enforcing compliance. If you're using popular processors like Stripe or Square, you're likely operating with a critical compliance gap, even though these services openly state they're not HIPAA-compliant; the liability still falls on your practice.

    This comprehensive assessment reviews your entire payment processing system, identifies compliance vulnerabilities, and provides a clear path to full federal compliance. Working with our certified payment compliance partner (licensed by FluidTech, AMA-accredited, with proprietary patent-protected systems), we'll ensure your practice is protected from enforcement actions while maintaining secure, compliant payment processing.

    What's Included:

    12-month payment history review to assess current processing setup and identify compliance gaps

    Electronic Payment Health Information (ePHI) compliance audit with full HIPAA gap analysis

    21st Century Cures Act & Executive Order 14117 compliance verification and risk assessment

    Department of Justice enforcement risk evaluation with documentation of current compliance status

    Business Associate Agreement (BAA) review to ensure proper liability protection

    Compliant payment system implementation with AMA-accredited, patent-protected processing

    Detailed compliance report with findings, risk exposure analysis, and prioritized compliance roadmap

    CEO-level ongoing support for issue resolution and regulatory updates (included with processing services)

    $750

  • A computer screen displaying a line graph with fluctuating green lines and time labels in the afternoon.

    Revenue Cycle Optimization & Claims Recovery Program

    Stop leaving money on the table. Most small healthcare practices lose 15-30% of potential revenue to billing inefficiencies, denied claims, and uncollected payments. We identify where your revenue is leaking, recover past losses, and build systems to maximize collections going forward.

    Working with specialized revenue cycle management partners, we provide complete support from initial assessment to retro claims recovery to full ongoing billing management. You'll get expert eyes on your entire revenue cycle, identify exactly where money is being lost, and implement proven systems to maximize every dollar. Whether you need a one-time assessment, help recovering past denied claims, or complete end-to-end billing support, we'll create a solution that fits your practice's needs and goals.

    What's included:

    30-day comprehensive revenue cycle analysis

    Denial rate and pattern identification

    A/R aging review and collection opportunities

    Payer mix evaluation

    Revenue leakage identification

    Front-end verification process review

    Detailed findings report with prioritized recommendations

    90-minute results presentation and strategic roadmap

    30-day email support for implementation questions

    Assessment + Retro Claims Recovery.

    What's included:

    Everything in Base Package ($1,500 value)

    PLUS: Review of past 12-24 months denied/unpaid claims

    Appeals and resubmission of eligible claims

    Payer negotiation on outstanding balances

    90-180 day recovery process

    $1,500-$3,500

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    Monthly Retainer / Fractional COO Services

    Ongoing operational support for practices that need a strategic partner to maintain systems, optimize workflows, and guide growth. Think of it as having a Chief Operating Officer on your team - without the full-time salary.

    What's Included:

    2-4 dedicated days per month (based on tier)

    Strategic planning and operational guidance

    Ongoing process optimization

    Staff training and development support

    Project management for operational initiatives

    Priority email/text support

    Monthly performance review and recommendations

    Starting at $2,500/month

"Catisha has a passion for helping build systems that work

for people instead of against them. That is so important in

the healthcare space, where it's hard to build efficient &

effective workflows that keep all the rules & regulations in

mind. If I needed workflow assistance, I would definitely

give Catisha a call."

— Bobbi, Champion Compliance Solutions, LLC

What People Say…